Refunds
Refunds for Credit Courses
Students who officially withdraw from the college or an individual course by the end of the fourteenth (14th) calendar day of the semester will receive a 100% refund of tuition, less non-refundable fees. Students in classes that meet in a format shorter than the traditional semester (15-16 weeks) will have seven (7) calendar days from the designated start of the alternative semester to withdraw for a full refund. If the seventh (7th) or fourteenth (14th) calendar day falls on a weekend or holiday, the drop refund date will be the first business day following the weekend or holiday.
Exception: Students in courses that meet for two weeks or fewer must drop by the end of the first day of the class in order to get a 100% refund. By MCC policy, no refunds will be granted after that date. Non-refundable fees are defined as advance tuition. All other fees are considered refundable. This includes, but is not limited to, the comprehensive student service fee.
Appeals regarding tuition refunds should be directed in writing to the Student Financial Appeals Team c/o the Office of Academic Affairs or via email to: ManchesterAppeals@ccsnh.edu. In order to receive a tuition credit, supporting information such as physician’s note, hospital confirmation, military assignment, etc., must be provided. Students wishing to be considered for an exception must still compete the add/drop form.
If you decide to drop a class… DO NOT JUST STOP ATTENDING. Drop your class online via the Student Information System (SIS) or fill out an Drop / Add Form and return it to the Registrar’s Office.
Refunds for Non-Credit Courses
Students registered for non-credit workshops and courses must withdraw in writing at least three days prior to the first workshop session in order to receive a full refund of tuition and fees.
Refunds via Direct Deposit
If a refund is due to a student, a direct deposit can be made to the student’s bank account. To setup direct deposit refunds, follow the steps outlined below.
- Log in to the Student Information System (SIS)
- Click on “Student”
- Click on “Student Account”
- Click on “View and Pay Account”
- The Nelnet Enterprise page will now display
- Click on the “Manage Refunds” button to set up direct deposit options for refunds
Return of Title IV Funds: Mandated by Law
Students who withdraw from school before the 60% point in a semester will have to repay a portion or all of their Federal Pell Grant, Federal SEOG and Federal Loan funds to the U.S. Department of Education. In terms of William D. Ford Direct Loans (Stafford student loans), the unearned portion of the loan money will be returned to the student’s lender. The exact amount required to be returned will vary, depending on the amount of grant and loan money the student received and at what point in time the student withdraws from the college.
In addition, the student will be liable for the balance owed the college for tuition, fees and if applicable, room and board. The student will receive a revised statement of account for the expenses incurred, which will include the reduction and/or loss of Federal Title IV funds.
Note: Federal Stafford Loans (William D. Ford Direct): If a student is in the first year of an undergraduate program, is a first-time borrower under the William D. Ford Direct Loan Program (Stafford Loan) and withdraws from the college prior to 30 days into the term, the student becomes INELIGIBLE for the Stafford Loan. Students who choose to withdraw from the College must complete a College Withdrawal Form. This form must be signed by the student and various campus offices and then be returned to the Registrar’s Office.
